Overview

Health insurers serve customers who need clear guidance on cover, networks and claims. Gaptix captures needs, compares plans, guides applications and assists with cashless and reimbursement claims on WhatsApp — increasing conversions, easing a complex decision and supporting members through claims with clarity.

Use Cases

WhatsApp use cases for Health Insurance

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Needs & family capture

Capture members, age and health needs.

Plan comparison

Compare cover, network and features.

Premium quotes

Share premiums by sum insured and members.

Application guidance

Guide forms, medicals and documents.

Network hospital info

Share cashless network hospitals.

Renewal reminders

Remind for timely renewals.

Claims assistance

Guide cashless and reimbursement claims.

Wellness & cross-sell

Share wellness benefits and top-ups.

The Platform

Everything Gaptix gives your Health Insurance business

One platform to run marketing, sales and support for health insurance on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a health insurance customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I want health insurance for my family of 4 — what cover should I take?

For a family of 4, a ₹10L family floater is a solid starting point in most cities. Premiums start around ₹22,000/year. Want me to compare 3 plans by network and features?

Yes, compare them.

Here's a clear comparison 🏥 One has the widest hospital network near you. I'll guide the application and medicals, and later help with cashless claims. This is general info — please review policy terms before deciding.

FAQ