Overview

Payment companies onboard merchants and support millions of users. Gaptix handles merchant onboarding, KYC, integration help and user support on WhatsApp — speeding merchant activation, deflecting support volume and improving satisfaction, while payments and sensitive data stay within secure, compliant systems.

Use Cases

WhatsApp use cases for Payment Companies

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Merchant enquiry

Answer product, pricing and feature questions.

Merchant onboarding

Guide onboarding and KYC/KYB.

Integration support

Help with links, QR and integration.

Settlement queries

Explain settlements and cycles.

User support

Resolve common transaction queries.

Dispute guidance

Guide disputes and chargebacks.

Offers & upsell

Share offers and value-added services.

Feedback

Collect merchant and user feedback.

The Platform

Everything Gaptix gives your Payment Companies business

One platform to run marketing, sales and support for payment companies on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a payment companies customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I run a small store — how do I start accepting payments with you?

Welcome! You can accept UPI, cards and QR. Onboarding takes minutes with PAN, bank details and KYB. Want me to guide you through onboarding and set up your payment QR today?

Yes, let's set it up.

Great 💳 I'll guide onboarding and KYC securely, then activate your QR and payment links. Settlements are next-day. For any sensitive step, we use our protected systems. You'll be accepting payments today!

FAQ