Overview

Boutiques win on curation, personal service and repeat clients. Gaptix shares curated pieces, takes orders, offers personal styling and drives loyalty on WhatsApp — increasing direct sales, delivering a boutique-level personal experience and keeping clients coming back.

Use Cases

WhatsApp use cases for Boutiques

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Catalogue & discovery

Share curated pieces and new arrivals.

Order taking

Take orders and hold pieces for clients.

New launches & drops

Announce new arrivals and trunk shows.

Personalised recommendations

Offer personal styling and recommendations.

Payments & checkout

Collect payment with secure checkout.

Order & delivery updates

Share order and delivery updates.

Loyalty & VIP

Reward loyal clients with previews.

Reviews & referrals

Collect reviews and referrals.

The Platform

Everything Gaptix gives your Boutiques business

One platform to run marketing, sales and support for boutiques on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a boutiques customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Do you have anything new for a wedding I'm attending?

Oh how exciting! 💐 We just got gorgeous occasion wear in. Here are 4 pieces perfect for a wedding guest. Want me to suggest accessories, and hold your favourite in your size?

The emerald gown, size S, and yes hold it.

Held 👗 The emerald gown in S is reserved for you (₹6,900). It looks stunning with gold drop earrings and a clutch — here's the full look. Secure checkout sent; I'll arrange delivery in time for the wedding!

FAQ