Overview

Jewellery brands sell high-consideration pieces where trust and personal service matter. Gaptix showcases collections, shares certifications, books appointments and manages high-value orders on WhatsApp — building trust, driving considered purchases and delivering a personal, reassuring buying experience.

Use Cases

WhatsApp use cases for Jewellery Brands

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Collection showcase

Share collections, photos and videos.

Certification & purity

Share certifications, purity and pricing.

Appointment booking

Book showroom and virtual viewings.

Custom & bespoke

Handle custom design enquiries.

Order & payment

Take orders with secure payment.

Delivery & insurance

Coordinate insured delivery.

Occasion reminders

Remind for anniversaries and occasions.

Care & buyback

Handle care, exchange and buyback.

The Platform

Everything Gaptix gives your Jewellery Brands business

One platform to run marketing, sales and support for jewellery brands on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a jewellery brands customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I'm looking for a diamond engagement ring around ₹1.5 lakh.

Congratulations! 💍 Within ₹1.5L I have beautiful certified solitaire and halo options. Here are 4, all with certification. Want a virtual viewing to see them closely, and I can customise a design too?

Yes, a virtual viewing.

Wonderful ✨ Booked for tomorrow — our expert will show each ring with certification and can tailor a design to your budget. Secure payment and insured delivery included. I'll help make this moment perfect!

FAQ