Overview

Chemical manufacturers and distributors supply industries with raw and specialty chemicals. Gaptix captures enquiries, shares grades and safety data, routes RFQs and manages bulk orders on WhatsApp — speeding B2B quoting, sharing compliance documents and keeping industrial buyers supplied reliably.

Use Cases

WhatsApp use cases for Chemicals

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Product enquiry

Capture grade, purity and quantity needs.

Grade & SDS sharing

Share grades, specs and safety data sheets.

RFQ & quotation

Route RFQs for pricing and lead time.

Bulk & MOQ orders

Handle bulk pricing and MOQs.

Sample & COA

Provide samples and certificates of analysis.

Logistics & compliance

Coordinate hazmat logistics and compliance.

Order tracking

Share dispatch and delivery status.

Reorders & contracts

Handle reorders and supply contracts.

The Platform

Everything Gaptix gives your Chemicals business

One platform to run marketing, sales and support for chemicals on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a chemicals customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Need a quote for 5 tonnes of industrial-grade solvent, monthly.

Certainly. Could you confirm the exact grade and purity? I'll share the SDS and COA, and route an RFQ for monthly bulk pricing with lead time and logistics.

Grade confirmed. Need COA.

Sharing COA and SDS 🧪 I'll route your monthly requirement for contract pricing and arrange compliant logistics. I'll track dispatch and set up a recurring supply schedule once confirmed.

FAQ