Overview

Industrial equipment suppliers sell high-value machines to businesses evaluating specs, ROI and support. Gaptix captures enquiries, shares specs and demos, routes RFQs and coordinates after-sales on WhatsApp — accelerating long B2B sales cycles and keeping buyers engaged from enquiry to installation.

Use Cases

WhatsApp use cases for Industrial Equipment

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Equipment enquiry

Capture requirements and applications.

Spec & brochure sharing

Share specs, brochures and videos.

RFQ & quotation

Route RFQs for pricing and lead time.

Demo & trial

Arrange demos and factory trials.

Financing & leasing

Share finance and leasing options.

Installation & commissioning

Coordinate delivery and commissioning.

AMC & spares

Manage AMC, service and spare parts.

Order tracking

Update on order and delivery status.

The Platform

Everything Gaptix gives your Industrial Equipment business

One platform to run marketing, sales and support for industrial equipment on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a industrial equipment customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Looking for a 50-ton hydraulic press for our plant — options?

We have suitable models. Could you share your tonnage, bed size and application? I'll send specs and route an RFQ for pricing, lead time and installation details.

Sent specs. Also want a demo.

Great 🏭 I'll share matching models with videos and arrange a demo at our facility. Our engineer will quote with installation and AMC options, and I'll track your order to commissioning.

FAQ