Overview

Courier and document services handle deliveries, attestation and processing for businesses and individuals. Gaptix takes bookings, schedules pickups, guides attestation and shares status on WhatsApp — easing document logistics, speeding processing and keeping customers updated to delivery.

Use Cases

WhatsApp use cases for Courier & Document Services

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Booking & pickup

Book couriers and schedule pickups.

Document services

Guide attestation, notary and processing.

Pricing & options

Share pricing and service options.

Status tracking

Share pickup and delivery status.

Requirements & checklists

Share document checklists.

Payments

Collect payments securely.

Delivery coordination

Coordinate delivery and handover.

Reorders & support

Handle repeat requests and support.

The Platform

Everything Gaptix gives your Courier & Document Services business

One platform to run marketing, sales and support for courier & document services on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a courier & document services customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I need to send documents abroad and get them attested — can you help?

Yes! We handle attestation and international courier together. Could you share the destination country and document type? I'll share the attestation steps, checklist and total cost, and schedule a pickup.

UAE, educational certificates.

Great 📄 For UAE, educational certificates need attestation steps I've shared, plus courier. Total cost and timeline sent. I'll schedule a pickup and guide the process, then track it through attestation and delivery to the UAE. You're in good hands!

FAQ