Overview

Documentation service providers help clients draft, notarise and process legal and official documents. Gaptix captures requirements, guides document types, books appointments and tracks processing on WhatsApp — winning more clients, easing a paperwork-heavy process and keeping clients informed from request to ready document.

Use Cases

WhatsApp use cases for Documentation Services

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Document enquiry

Capture document type and purpose.

Requirement & checklist

Share requirements and checklists.

Drafting guidance

Guide drafting and details needed.

Appointment booking

Book notary and processing appointments.

Status tracking

Share document processing status.

Payments

Share fees and collect payment.

Delivery

Coordinate document collection or delivery.

Reorders & referrals

Handle repeat requests and referrals.

The Platform

Everything Gaptix gives your Documentation Services business

One platform to run marketing, sales and support for documentation services on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a documentation services customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I need a rent agreement drafted and notarised — how quickly can you do it?

We can help! For a rent agreement, I'll need the landlord and tenant details, rent, duration and terms. Drafting plus notarisation takes 1-2 days. Want to share the details so I can start?

Sharing the details now.

Received 📄 I'll draft your rent agreement and book the notarisation. I'll share the draft for your approval, then process it and notify you when it's ready. Fees and pickup/delivery details sent — you'll have it in 1-2 days.

FAQ