Overview

Food processing companies supply processed and packaged food to distributors, retailers and HORECA. Gaptix captures B2B enquiries, shares catalogues and pricing, routes orders and manages compliance on WhatsApp — speeding trade ordering, handling private label and keeping buyers supplied with quality.

Use Cases

WhatsApp use cases for Food Processing

Every step from discovery to repeat purchase — automated on the channel your customers check most.

B2B enquiry

Capture product, quantity and buyer type.

Catalogue & pricing

Share catalogues, specs and trade pricing.

Order routing

Route bulk and trade orders.

Private label & custom

Handle private-label and custom processing.

Compliance & docs

Share FSSAI, COA and certifications.

Availability & dispatch

Share stock and dispatch status.

Distributor onboarding

Onboard distributors and buyers.

Reorders & contracts

Handle reorders and supply contracts.

The Platform

Everything Gaptix gives your Food Processing business

One platform to run marketing, sales and support for food processing on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a food processing customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We need private-label ready-to-eat meals for our brand — can you produce?

Yes, we do private-label RTE manufacturing. Could you share your products, volumes and packaging needs? I'll route it for pricing and lead time and share our FSSAI and quality certifications.

5 SKUs, sharing details.

Great 🥫 I'll route pricing and lead time for your 5 RTE SKUs and share compliance docs. We'll start with samples for approval, then set up production. I'll track dispatch and manage reorders and contracts.

FAQ