Overview

Quick-service restaurants need speed, volume and repeat orders across outlets. Gaptix takes orders, shares menus and offers, confirms pickups and deliveries and drives loyalty on WhatsApp — speeding ordering, cutting queues and bringing customers back with timely, personalised offers.

Use Cases

WhatsApp use cases for QSR

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Quick ordering

Take fast orders for pickup and delivery.

Menu & combos

Share menus, combos and limited-time items.

Order & pickup confirmation

Confirm orders and pickup times.

Offers & coupons

Send offers, coupons and app-free deals.

Loyalty & reorders

Reward loyalty and enable one-tap reorders.

Payments

Collect payments in chat.

Feedback

Collect quick feedback.

Outlet locator

Help customers find the nearest outlet.

The Platform

Everything Gaptix gives your QSR business

One platform to run marketing, sales and support for qsr on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a qsr customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Order a chicken meal combo for pickup at the mall outlet.

Sure! Chicken meal combo is ₹220. For the mall outlet, pickup in ~10 mins. Want to add a dessert for ₹60? I'll have it ready at the counter.

Add dessert. Pickup in 15.

Done 🍔 Combo + dessert, ₹280, ready at 15 mins at the mall outlet. Pay here to skip the queue. Show this chat at the counter — and here's a coupon for your next visit!

FAQ

QSR on WhatsApp — questions answered

Can it speed up ordering?

Yes, customers order and pay in chat and skip the queue for pickup or delivery.

Does it drive loyalty?

Yes, it sends coupons, rewards loyalty and enables one-tap reorders.

Can it handle multiple outlets?

Yes, it routes orders to the nearest outlet and helps customers locate one.

Ready to grow your QSR business on WhatsApp?

Launch AI-powered selling, automation and support with Gaptix — no code required.

Book a demo

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QSR on WhatsApp