Overview

HVAC companies sell, install and service heating and cooling systems for buildings. Gaptix captures enquiries, helps size systems, routes quotes and manages installation and AMC on WhatsApp — winning more projects, easing coordination and keeping clients comfortable with reliable installation and service support.

Use Cases

WhatsApp use cases for HVAC Companies

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Project enquiry capture

Capture project scope, site and requirements.

Portfolio & credentials

Share portfolio, certifications and past projects.

Site visit & consultation

Book site visits and consultations.

Quotation & proposal

Route RFQs and share quotes and proposals.

Client onboarding

Onboard clients and collect drawings/documents.

Project updates

Share milestone and progress updates.

Payments & milestones

Handle milestone payments and invoices.

Support & handover

Handle snags, warranty and handover.

The Platform

Everything Gaptix gives your HVAC Companies business

One platform to run marketing, sales and support for hvac companies on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a hvac companies customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We need air conditioning for our new 3-floor office building.

We can design and install that. Could you share the floor area and occupancy per floor? I'll help size the system, book a site survey and route a quote covering supply, installation and AMC.

Each floor ~4,000 sq ft, 40 staff.

Great ❄️ I'll size a suitable system, book a site survey and quote supply, installation and AMC for all 3 floors. Once we start, you'll get progress updates here, and we'll handle commissioning, training and ongoing service.

FAQ