Overview

Civil contractors handle enquiries, quotes and execution for civil works. Gaptix captures enquiries, shares work and quotes, books site visits and shares progress on WhatsApp — winning more contracts, easing coordination and keeping clients informed from quote to completed civil works.

Use Cases

WhatsApp use cases for Civil Contractors

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Project enquiry capture

Capture project scope, site and requirements.

Portfolio & credentials

Share portfolio, certifications and past projects.

Site visit & consultation

Book site visits and consultations.

Quotation & proposal

Route RFQs and share quotes and proposals.

Client onboarding

Onboard clients and collect drawings/documents.

Project updates

Share milestone and progress updates.

Payments & milestones

Handle milestone payments and invoices.

Support & handover

Handle snags, warranty and handover.

The Platform

Everything Gaptix gives your Civil Contractors business

One platform to run marketing, sales and support for civil contractors on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a civil contractors customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We need civil work for a warehouse foundation and flooring.

We can do that. Could you share the area, soil details if available, and your timeline? I'll book a site visit and route it for a quote covering foundation and flooring with milestones.

10,000 sq ft, sharing details.

Great 🧱 I'll book a site visit and prepare a quote for the foundation and flooring with a milestone schedule. Once we start, you'll get progress updates and photos here, plus payment milestones through to completion.

FAQ