Overview

RetailTech companies sell POS, inventory and commerce tools to retailers. Gaptix qualifies leads, books demos, drives trial activation and supports rollout on WhatsApp — lifting conversion, easing store onboarding and driving adoption that gets retailers live and loyal quickly.

Use Cases

WhatsApp use cases for RetailTech

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Lead qualification

Qualify by store count and needs.

Demo booking

Book tailored retail demos.

Trial & setup

Guide setup and go-live.

Multi-store onboarding

Onboard chains and multiple stores.

Integration support

Integrate with POS and payments.

Adoption & training

Train staff and drive adoption.

Support

Resolve store queries fast.

Upsell & renewals

Handle upgrades and renewals.

The Platform

Everything Gaptix gives your RetailTech business

One platform to run marketing, sales and support for retailtech on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a retailtech customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We have 10 retail stores and want one system for billing and inventory.

Perfect! Our platform unifies billing and inventory across stores with central reporting. Want a demo? I'll set up a trial for one store first so you can go live and then roll out to all 10.

Yes, start with one store.

Great 🛍️ Demo booked and a trial set up for your first store. I'll guide setup, POS and payment integration, and train staff. Once live, I'll help you roll out to all 10 stores with central reporting.

FAQ