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Serve citizens better on WhatsApp.

Gaptix powers citizen enquiries, application guidance, appointment booking, grievance redressal, alerts and multilingual 24/7 support for 10 government & public service categories — from departments and municipal services to utilities, transport, schemes, health and education. Sensitive submissions stay on official secure portals. Pick your category to see how it works.

Government Departments

Serve citizens 24/7, cut queues and calls.

Municipal Services

Complaints to resolution, transparently.

Public Utilities

Bills, outages and services, made simple.

Citizen Services

One-stop citizen help on WhatsApp.

Public Transport

Routes, tickets and updates for riders.

Government Schemes

Help citizens find and access schemes.

Public Health

Public health info and services, accessible.

Public Education

Connect schools, students and parents.

Tourism Boards

Inspire visitors and guide their trips.

Local Authorities

Responsive local governance, in one chat.

Don't see your exact service?

Gaptix adapts to any government or public-service body. Tell us what you serve and we'll show you how.

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