Overview

Appliance repair services fix fridges, washing machines, microwaves and more. Gaptix captures the appliance and issue, quotes, books technicians and manages jobs on WhatsApp — winning more jobs, easing scheduling and giving customers fast, transparent appliance repair.

Use Cases

WhatsApp use cases for Appliance Repair

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Appliance & issue capture

Capture appliance, brand and issue.

Booking & scheduling

Book and schedule technician visits.

Estimate & approval

Share estimates and get approval.

Spare parts

Handle spare-part availability.

Job status

Share job progress and completion.

Warranty & AMC

Handle warranty and AMC plans.

Payments

Collect payments securely.

Reviews & referrals

Collect reviews and referrals.

The Platform

Everything Gaptix gives your Appliance Repair business

One platform to run marketing, sales and support for appliance repair on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a appliance repair customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

My washing machine isn't spinning — can you repair it?

We can help! Could you share the brand and roughly how old it is? A diagnostic visit is ₹300 (adjusted against repair). We have slots today and tomorrow. Which works?

Front-load, 4 years old. Today.

Booked 🔌 Today's visit for your front-load washing machine. The technician will diagnose (often a belt or pump issue) and share an estimate before repair. Spare parts available if needed. I'll share his details and a reminder!

FAQ