Overview

Security service providers supply guards and security solutions to homes, societies and businesses. Gaptix captures requirements, quotes, onboards clients and manages deployment on WhatsApp — winning more contracts, easing deployment and giving clients responsive, transparent security service.

Use Cases

WhatsApp use cases for Security Services

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Requirement capture

Capture security needs and site.

Quote & proposal

Quote guards and security solutions.

Deployment scheduling

Schedule guard deployment.

Onboarding & documents

Onboard clients and share documents.

Shift & attendance

Share guard shifts and attendance.

Incident reporting

Handle incident reports and requests.

Payments & renewals

Handle payments and renewals.

Feedback & retention

Collect feedback and retain clients.

The Platform

Everything Gaptix gives your Security Services business

One platform to run marketing, sales and support for security services on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a security services customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Our residential society needs 4 security guards for round-the-clock cover.

We can arrange that. For 24/7 cover you'd need guards across shifts. Could you share the number of gates and any specific duties? I'll quote a 4-guard deployment with supervision and share the terms.

2 gates, sharing details.

Great 🛡️ I'll quote a 4-guard, 24/7 deployment across 2 gates with a supervisor, and share the contract. Once onboarded, you'll get shift schedules, attendance and incident reports here. I'll coordinate deployment this week.

FAQ