Overview

Laundry services handle orders, pickups and deliveries across many customers. Gaptix takes orders, schedules pickups, shares status and manages subscriptions on WhatsApp — making laundry effortless, reducing coordination calls and building loyal, recurring customers.

Use Cases

WhatsApp use cases for Laundry

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Order & pricing

Take laundry orders and share pricing.

Pickup scheduling

Schedule doorstep pickups.

Order status

Share wash and ready status.

Delivery scheduling

Schedule and confirm deliveries.

Subscriptions

Manage weekly/monthly laundry plans.

Payments

Collect payments and subscriptions.

Special care

Handle delicates and special instructions.

Reorders & offers

Enable reorders and send offers.

The Platform

Everything Gaptix gives your Laundry business

One platform to run marketing, sales and support for laundry on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a laundry customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I need laundry pickup — about 5 kg wash and fold.

Sure! Wash & fold is ₹70/kg, so ~₹350 for 5 kg, ready in 48 hours. When should we pick up — this evening or tomorrow morning?

This evening please.

Booked 🧺 Pickup this evening, 5 kg wash & fold, ready in 48 hours. I'll share status and delivery time. Want a weekly plan at a discount? I can set it up and remind you each week!

FAQ