Overview

Cafés thrive on regulars, quick orders and a warm community. Gaptix takes orders and bookings, shares the menu and offers, and builds loyalty on WhatsApp — increasing footfall and pre-orders, rewarding regulars and keeping your café top of mind.

Use Cases

WhatsApp use cases for Cafés

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Order & pre-order

Take orders and pre-orders for pickup.

Menu & specials

Share the menu, seasonal drinks and photos.

Table booking

Book tables and small events.

Loyalty & rewards

Run loyalty and reward regulars.

Offers & happy hours

Promote offers and happy hours.

Payments

Collect payments and tips.

Feedback & reviews

Collect feedback and reviews.

Events & workshops

Announce events and workshops.

The Platform

Everything Gaptix gives your Cafés business

One platform to run marketing, sales and support for cafés on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a cafés customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Can I pre-order a cappuccino and croissant for pickup at 9am?

Of course! One cappuccino and a croissant for 9am pickup — that's ₹280. Want to add our new cinnamon roll? I'll have it ready at the counter for you.

Add the cinnamon roll, yes.

Done ☕ Order ready at 9am, total ₹340. Pay here or at the counter. As a regular, your next coffee is on us after this visit — see you at 9!

FAQ