Overview

Charities depend on fundraising and supporter relationships. Gaptix handles donations, appeals, updates and events on WhatsApp — increasing fundraising, deepening supporter engagement and turning one-time donors into loyal, recurring givers, while sensitive payments stay in secure channels.

Use Cases

WhatsApp use cases for Charities

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Donation guidance

Guide donations via secure channels.

Appeals & campaigns

Run appeals and matched-giving campaigns.

Supporter updates

Share impact and thank-you messages.

Recurring giving

Set up and manage recurring giving.

Event & fundraiser support

Support events and fundraisers.

Volunteer coordination

Coordinate volunteers.

Legacy & major gifts

Handle major-gift enquiries.

Feedback & retention

Collect feedback and retain donors.

The Platform

Everything Gaptix gives your Charities business

One platform to run marketing, sales and support for charities on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a charities customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Is my donation tax-deductible and how do I give?

Thank you for your generosity! Yes, donations are eligible for tax benefits and you'll receive a certificate. I can guide you to secure giving — would you like a one-time gift or to join our monthly supporters (which we can double this month via matched giving)?

Monthly, with the match.

Amazing 💛 Your monthly gift will be matched this month, doubling your impact! I'll take you to secure giving and send your tax receipt. You'll get regular updates on the lives you're changing. Thank you for standing with us!

FAQ