Overview

Clubs serve members with facilities, events and social activities. Gaptix handles membership, bookings, events and communication on WhatsApp — growing and retaining membership, filling facilities and events and keeping members engaged with an easy, always-on club concierge.

Use Cases

WhatsApp use cases for Clubs

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Membership & join

Handle enquiries and memberships.

Facility booking

Book dining, courts and facilities.

Event & activity info

Share events and activities.

Renewals

Manage renewals and reminders.

Payments & billing

Handle fees and member billing.

Guest & reservations

Handle guest and reservation requests.

Member support

Answer member queries.

Feedback & engagement

Collect feedback and engage members.

The Platform

Everything Gaptix gives your Clubs business

One platform to run marketing, sales and support for clubs on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a clubs customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Can I reserve a table for 4 at the club restaurant tonight?

Of course! Tonight we have 7:30 and 8:30 available for 4 at the restaurant. Would you like an indoor or terrace table, and any guests to add to your membership?

Terrace, 8:30, 2 guests.

Reserved 🍽️ Terrace table for 4 at 8:30, 2 guests noted. I'll send a reminder. This weekend there's live music and a members' brunch — want me to book those too? Enjoy your evening at the club!

FAQ