Overview

EV charging providers serve drivers and businesses with charging access and network services. Gaptix helps drivers find and use chargers, handles B2B installation enquiries and manages support on WhatsApp — easing charging access, driving network usage and supporting site hosts, while payments stay in the secure app.

Use Cases

WhatsApp use cases for EV Charging

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Charger locator

Help drivers find nearby chargers.

Availability & booking

Share availability and book slots.

Charging support

Guide charging and resolve issues.

Membership & plans

Promote memberships and plans.

B2B installation

Handle charger installation enquiries.

Site host onboarding

Onboard site hosts and partners.

Payment guidance

Guide payment via the secure app.

Feedback & support

Handle support and collect feedback.

The Platform

Everything Gaptix gives your EV Charging business

One platform to run marketing, sales and support for ev charging on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a ev charging customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Where's the nearest fast charger and is it available now?

Let me check! Could you share your location? I'll find the nearest fast charger, confirm live availability and can reserve a slot so it's ready when you arrive.

Sharing my location.

Found one ⚡ A 60kW fast charger is 1.5 km away and available now. I've reserved it for 20 minutes. Directions sent. Charging and payment are handled in our secure app. I'll guide you if you hit any issue at the station!

FAQ