Overview

Gift shops sell emotion and occasion. Gaptix helps customers find perfect gifts by recipient, occasion and budget, with wrapping, cards and delivery on WhatsApp — for effortless gifting.

Use Cases

WhatsApp use cases for Gift Shops

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Gift finder

Curate gifts by recipient, occasion, budget.

Personalisation

Offer engraving, wrapping and cards.

Occasion reminders

Remind for birthdays and anniversaries.

Same-day delivery

Coordinate express gifting.

Hampers & combos

Build custom hampers.

Corporate gifting

Handle bulk corporate orders.

Loyalty & reorders

Reward repeat gifters.

Message cards

Add personalised message cards.

The Platform

Everything Gaptix gives your Gift Shops business

One platform to run marketing, sales and support for gift shops on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a gift shops customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Anniversary gift for wife, budget ₹2,500, deliver today.

Lovely! A rose hamper + personalised photo frame (₹2,399), same-day delivery. Add a message card?

Yes: 'Happy 5 years!'

Added 💝 Message card set. Pay here and it'll reach her by evening — I'll share tracking!

FAQ