Overview

Beauty brands sell skincare, makeup and haircare where advice drives purchases and repeat orders. Gaptix recommends products, takes orders, drives replenishment and builds loyalty on WhatsApp — increasing direct sales, boosting repeat purchases and delivering personalised beauty guidance at scale.

Use Cases

WhatsApp use cases for Beauty Brands

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Catalogue & discovery

Share products, shades and routines.

Order taking

Take orders with shade/variant selection.

New launches & drops

Announce launches and bestsellers.

Personalised recommendations

Recommend products by skin/hair needs.

Payments & checkout

Collect payment with secure checkout.

Order & delivery updates

Share order and delivery updates.

Loyalty & VIP

Drive replenishment and loyalty.

Reviews & referrals

Collect reviews and referrals.

The Platform

Everything Gaptix gives your Beauty Brands business

One platform to run marketing, sales and support for beauty brands on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a beauty brands customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I have oily skin and breakouts — what do you recommend?

Thanks for sharing! ✨ For oily, breakout-prone skin I'd suggest our gentle salicylic cleanser, oil-free moisturiser and a niacinamide serum. Here's a simple 3-step routine. Want the bundle at a saving?

Yes, the bundle.

Great choice 💜 The clear-skin bundle is ₹1,799 (saving ₹400). Secure checkout sent. I'll share how to use each step, and remind you to reorder before you run out. You'll love how your skin feels!

FAQ