Overview

Machinery manufacturers and dealers sell production machines that need specs, financing and support. Gaptix captures enquiries, shares specifications and demos, routes RFQs and manages after-sales on WhatsApp — speeding B2B decisions and keeping buyers supported through purchase, installation and service.

Use Cases

WhatsApp use cases for Machinery

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Machine enquiry

Capture application, capacity and budget.

Spec & demo sharing

Share specs, videos and demo options.

RFQ & quotation

Route RFQs for pricing and lead time.

Financing options

Share loan and leasing options.

Installation & training

Coordinate installation and operator training.

Spare parts

Handle spare-part orders and availability.

AMC & service

Manage AMC and service requests.

Order tracking

Update on order and delivery.

The Platform

Everything Gaptix gives your Machinery business

One platform to run marketing, sales and support for machinery on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a machinery customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Need a packaging machine for 2,000 units/hour — what do you recommend?

For 2,000 units/hour we have 2 models. Could you share product type and packaging format? I'll send specs and a quote with lead time, and can arrange a demo.

Pouch packing. Yes, a demo.

Perfect ⚙️ Sharing pouch-packing models with videos and arranging a demo. Quote will include installation, training and AMC. I'll track your order through to installation and operator training.

FAQ