Overview

Machine tool makers and dealers supply lathes, CNC and cutting tools to manufacturers. Gaptix captures enquiries, shares specs and tooling advice, routes RFQs and manages spares and service on WhatsApp — speeding technical B2B sales and keeping precision customers productive with fast support.

Use Cases

WhatsApp use cases for Machine Tools

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Tool enquiry

Capture application, material and precision needs.

Spec & tooling advice

Share specs and recommend tooling.

RFQ & quotation

Route RFQs for pricing and lead time.

Demo & trial cuts

Arrange demos and trial cuts.

Consumables & spares

Handle inserts, consumables and spares.

Financing

Share finance and leasing options.

Installation & training

Coordinate setup and operator training.

AMC & calibration

Manage AMC, service and calibration.

The Platform

Everything Gaptix gives your Machine Tools business

One platform to run marketing, sales and support for machine tools on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a machine tools customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Need a CNC lathe for small precision components — what suits us?

For small precision parts, our compact CNC lathes work well. Could you share part size, material and tolerance? I'll send specs and route a quote, and can arrange trial cuts.

Sent. Trial cuts would help.

Excellent 🔧 I'll arrange trial cuts on your sample and share a quote with tooling recommendations, financing and training. I'll also set up consumables supply and AMC once you order.

FAQ