Overview

Pawn and asset-based services offer loans against gold, valuables and assets. Gaptix handles enquiries, guides valuation, books appointments and shares terms on WhatsApp — reaching more customers and easing the process, while valuations, disbursal and payments happen through secure, compliant channels.

Use Cases

WhatsApp use cases for Pawn / Asset-Based Services

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Enquiry & eligibility

Explain loans and eligible assets.

Valuation guidance

Guide valuation and estimates.

Appointment booking

Book valuation appointments.

Terms & rates

Share loan terms and interest rates.

Documentation

Guide required documents.

Repayment & reminders

Remind of repayments securely.

Renewals & release

Handle renewals and asset release.

Support & queries

Handle support and queries.

The Platform

Everything Gaptix gives your Pawn / Asset-Based Services business

One platform to run marketing, sales and support for pawn / asset-based services on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a pawn / asset-based services customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

How much loan can I get against my gold jewellery?

We can help! Loans against gold typically go up to 75% of value, based on purity and weight. For an exact figure, we'd do a quick valuation. Could you share the approximate weight? I'll estimate and book a valuation appointment.

About 40 grams, 22k.

For ~40g of 22k gold, you could get a substantial loan (exact after valuation). I'll book a valuation appointment and share the terms and interest rate. Valuation, disbursal and payments happen securely at the branch. I'll guide the documents needed.

FAQ