Overview

Promotional merchandise companies supply branded products for marketing and events. Gaptix captures requirements, shares options, quotes and manages orders on WhatsApp — winning more orders, easing customisation and delivering branded merch on time for campaigns and events.

Use Cases

WhatsApp use cases for Promotional Merchandise

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Requirement capture

Capture product, quantity and use.

Product options

Share promotional product options.

Branding & artwork

Handle branding and artwork/proofs.

Quote & proposal

Share quotes and proposals.

Bulk order & approval

Manage bulk orders and samples.

Payments

Collect payments and invoices.

Delivery coordination

Coordinate delivery timelines.

Reorders & referrals

Handle reorders and referrals.

The Platform

Everything Gaptix gives your Promotional Merchandise business

One platform to run marketing, sales and support for promotional merchandise on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a promotional merchandise customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We need 500 branded t-shirts and bottles for an event next month.

Great for an event! For 500 branded t-shirts and bottles, I'll share options and pricing with your logo printed. Any colours or specific brands? I'll quote both, share a proof, and we can approve a sample before bulk.

Company colours, sharing logo.

Perfect 👕 I'll quote 500 t-shirts and bottles in your colours with your logo, and share a proof. Once approved, we'll produce and deliver before your event. Payment/invoice sent. I'll track it to on-time delivery and handle reorders anytime!

FAQ