Overview

Medical equipment rental services supply hospital beds, oxygen, wheelchairs and more to patients at home. Gaptix captures needs, quotes, books and coordinates delivery on WhatsApp with care — easing access to care equipment, speeding delivery and supporting families reliably.

Use Cases

WhatsApp use cases for Medical Equipment Rentals

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Enquiry & requirement

Capture equipment and patient needs.

Availability & quote

Share availability, specs and rates.

Booking & scheduling

Book equipment and confirm dates.

Delivery/pickup coordination

Coordinate delivery, setup and pickup.

Payments

Collect rental and deposit payments.

Extensions & returns

Handle extensions and returns.

Support

Provide usage guidance and support.

Reviews & referrals

Collect reviews and referrals.

The Platform

Everything Gaptix gives your Medical Equipment Rentals business

One platform to run marketing, sales and support for medical equipment rentals on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a medical equipment rentals customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

My father is coming home from hospital — we need a hospital bed and oxygen.

We can help right away. A hospital bed is ₹X/month and an oxygen concentrator ₹Y/month, both available now with home delivery and setup. When is he coming home? I'll arrange delivery and setup before then.

Tomorrow, please arrange.

Arranged 🏥 The hospital bed and oxygen concentrator will be delivered and set up at home tomorrow before he arrives. I'll share usage guidance and 24/7 support. You can extend or return anytime here. Wishing him a smooth recovery — we're here for you.

FAQ