Overview

Private investigators handle confidential enquiries for individuals and businesses. Gaptix captures enquiries, explains services, books consultations and coordinates confidentially on WhatsApp — reaching more clients and easing intake, while all matters and communication are handled with strict discretion.

Use Cases

WhatsApp use cases for Private Investigation

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Confidential enquiry

Capture the matter discreetly.

Service explanation

Explain services and legality.

Consultation booking

Book confidential consultations.

Scope & quote

Share scope and quote.

Case coordination

Coordinate the case confidentially.

Status updates

Share discreet status updates.

Payments

Handle payments securely.

Reports

Deliver reports confidentially.

The Platform

Everything Gaptix gives your Private Investigation business

One platform to run marketing, sales and support for private investigation on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a private investigation customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I need a discreet background check on a potential business partner.

We can help, with complete confidentiality. We conduct lawful background and due-diligence checks. Could you share the scope (identity, finances, litigation)? I'll book a confidential consultation and share the process and fee — everything stays private.

Identity and litigation history.

Understood. I'll book a confidential consultation to scope an identity and litigation check, and share the process and fee. All communication and findings are handled with strict discretion. I'll deliver a confidential report on completion.

FAQ