Overview

Publishers manage author enquiries, book sales and reader engagement. Gaptix handles submission and rights enquiries, sells books, and engages readers and authors on WhatsApp — streamlining author relations, driving direct book sales and building an engaged reader community around each title.

Use Cases

WhatsApp use cases for Publishing

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Submission & rights enquiries

Handle author submissions and rights.

Book sales

Sell books and bundles direct.

Catalogue & previews

Share catalogues and sample chapters.

Author coordination

Coordinate with authors on projects.

Reader engagement

Share launches, offers and recommendations.

Payments & delivery

Collect payments and coordinate delivery.

Events & signings

Promote launches and signings.

Feedback & reviews

Collect reviews and feedback.

The Platform

Everything Gaptix gives your Publishing business

One platform to run marketing, sales and support for publishing on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a publishing customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

How do I submit my manuscript for publishing?

We'd love to consider it! We accept fiction and non-fiction. Could you share the genre, word count and a short synopsis? I'll share our submission guidelines and route it to our editorial team.

Non-fiction, 60,000 words, synopsis sent.

Thank you 📚 I've shared the submission guidelines and routed your synopsis to editorial. You'll hear back on the next steps here. Meanwhile, I can answer any questions about our process and typical timelines.

FAQ