Overview

Restaurants juggle reservations, orders, enquiries and repeat customers. Gaptix takes table bookings, shares menus, captures orders and drives repeat visits on WhatsApp — filling tables, reducing missed calls and turning one-time diners into loyal regulars with offers and reminders.

Use Cases

WhatsApp use cases for Restaurants

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Table reservations

Book, confirm and remind for table reservations.

Menu & specials

Share the menu, today's specials and photos.

Order taking

Take dine-in, takeaway and delivery orders.

Waitlist management

Manage waitlists and notify when tables free.

Payments & bills

Share bills and collect payments.

Offers & loyalty

Send offers and reward regulars.

Feedback & reviews

Collect feedback and drive reviews.

Events & catering

Handle party bookings and catering enquiries.

The Platform

Everything Gaptix gives your Restaurants business

One platform to run marketing, sales and support for restaurants on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a restaurants customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Do you have a table for 4 tonight at 8pm?

Yes! I can reserve a table for 4 at 8pm. Would you like a window seat, and shall I share tonight's specials while you decide?

Window seat please, and yes.

Booked 🍽️ Table for 4, 8pm, window seat. Here are tonight's specials 📸 I'll send a reminder at 6pm. See you soon — reply here if your plans change!

FAQ