Overview

Sports retailers sell equipment, apparel and gear to athletes and enthusiasts. Gaptix showcases products, guides selection, takes orders and drives loyalty on WhatsApp — increasing direct sales, helping customers pick the right gear and building a loyal, repeat customer base.

Use Cases

WhatsApp use cases for Sports Retail

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Product & catalogue

Share products, sizes and pricing.

Guided selection

Recommend gear by sport and level.

Order taking

Take orders with variant selection.

New arrivals & offers

Announce arrivals and offers.

Payments & checkout

Collect payment with secure checkout.

Order & delivery updates

Share order and delivery status.

Loyalty & clubs

Reward loyalty and team accounts.

Reviews & referrals

Collect reviews and referrals.

The Platform

Everything Gaptix gives your Sports Retail business

One platform to run marketing, sales and support for sports retail on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a sports retail customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I'm getting into tennis — what racket should a beginner buy?

Great sport to start! 🎾 For beginners I'd recommend a lightweight, larger-head racket for control and power. Here are 2 great options (₹2,500-3,800), plus balls and a grip. Want a starter bundle?

Yes, the bundle.

Perfect 🏸 Beginner tennis bundle — racket, balls and grip for ₹3,499. Secure checkout sent, you'll get tracking once shipped. As you improve, I'll suggest upgrades. Enjoy the game!

FAQ