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Catering on WhatsApp

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Overview

Caterers win events through menus, quotes and flawless coordination. Gaptix captures event enquiries, shares menus and quotes, confirms bookings and coordinates details on WhatsApp — converting more events, reducing back-and-forth and keeping clients confident from enquiry to the final course.

Use Cases

WhatsApp use cases for Catering

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Event enquiry

Capture event type, date, guests and cuisine.

Menu & tasting

Share menus and book tastings.

Quotation

Share quotes and packages.

Booking & advance

Confirm bookings and collect advance.

Custom menus & dietary

Handle custom and dietary requirements.

Coordination

Coordinate timings, setup and headcount.

Payments

Collect payments and balances.

Reviews & referrals

Collect reviews and referrals.

The Platform

Everything Gaptix gives your Catering business

One platform to run marketing, sales and support for catering on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a catering customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email
24/7instant AI responses
3xfaster response & resolution
more conversions & repeat orders
Gaptix AI online
I need catering for a wedding of 300 guests next month.
Congratulations! For 300 guests, our wedding packages start at ₹650/plate with veg and non-veg menus. Could you share the date and preferred cuisine? I'll send menus and book a tasting.
15th, North Indian. Yes, tasting.
Wonderful 🎉 Tasting booked and menus sent for the 15th, North Indian. I'll share a detailed quote and hold your date with an advance. I'll then coordinate headcount, timings and setup with you.
FAQ

Catering on WhatsApp — questions answered

Can it handle event enquiries and quotes?

Yes, it captures event details and shares menus, quotes and packages in chat.

Does it book tastings?

Yes, tastings are booked and dietary and custom menus handled.

Can it coordinate the event?

Yes, it coordinates headcount, timings and setup and collects payments.

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