Overview

Clinics rely on smooth scheduling and quick answers to keep doctors booked. Gaptix lets patients book appointments, get reminders, receive prescriptions and ask questions on WhatsApp — keeping the calendar full, reducing no-shows and freeing reception from constant calls.

Use Cases

WhatsApp use cases for Clinics

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Online appointment booking

Patients book and reschedule visits 24/7.

Doctor availability

Share timings, fees and services instantly.

Visit reminders

Send reminders and pre-visit instructions.

Prescriptions & reports

Share prescriptions and reports after visits.

Follow-up scheduling

Auto-schedule follow-ups and reviews.

Payments

Share consultation fees and payment links.

FAQs & directions

Answer common questions and share location.

Reviews

Request reviews from happy patients.

The Platform

Everything Gaptix gives your Clinics business

One platform to run marketing, sales and support for clinics on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a clinics customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Do you have an appointment with the physician today?

Yes! Dr. Rao has openings at 5:30pm and 6:15pm today. Consultation is ₹500. Shall I book one for you?

5:30pm please.

Booked ✅ 5:30pm with Dr. Rao. I'll send the location pin and a reminder. Please arrive 10 minutes early to complete registration.

FAQ