Overview

Mental wellness providers need approachable, private ways for clients to book and stay engaged. Gaptix handles confidential enquiries, therapist matching, session booking and gentle reminders on WhatsApp — lowering the barrier to seek help while keeping communication respectful and discreet.

Use Cases

WhatsApp use cases for Mental Wellness Services

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Confidential enquiries

Answer service questions privately and warmly.

Therapist matching

Match clients to counsellors by need.

Session booking

Book online or in-person sessions.

Reminders & check-ins

Send gentle session reminders and check-ins.

Resource sharing

Share self-care resources and worksheets.

Payments

Handle session fees discreetly.

Rescheduling

Make it easy to reschedule with care.

Feedback

Collect feedback to improve support.

The Platform

Everything Gaptix gives your Mental Wellness Services business

One platform to run marketing, sales and support for mental wellness services on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a mental wellness services customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I've been feeling very stressed lately and want to talk to someone.

Thank you for reaching out — that takes courage. We can match you with a counsellor experienced in stress and anxiety. Would you prefer an online or in-person session?

Online, this week.

Of course 💚 I've found a counsellor with openings Wednesday 6pm and Friday 5pm. Everything stays confidential. Which time feels right for you?

FAQ