Overview

ERP companies run long, complex sales cycles with businesses evaluating major systems. Gaptix captures requirements, books demos, manages evaluations and supports implementation on WhatsApp — accelerating complex B2B sales, keeping stakeholders aligned and supporting customers through implementation and go-live.

Use Cases

WhatsApp use cases for ERP Companies

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Requirement capture

Capture modules, users and processes.

Demo booking

Book module-specific ERP demos.

Proposal & quote

Share proposals, scope and pricing.

Evaluation support

Support multi-stakeholder evaluation.

Implementation updates

Update on implementation phases.

Training & change

Coordinate training and change management.

Support & AMC

Handle support and AMC.

Modules & expansion

Drive module expansion and upgrades.

The Platform

Everything Gaptix gives your ERP Companies business

One platform to run marketing, sales and support for erp companies on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a erp companies customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We need an ERP for manufacturing — inventory, production and accounts.

We cover all three modules for manufacturing. Could you share your number of users and locations? I'll book module demos and prepare a scoped proposal with implementation timeline.

150 users, 3 plants.

Great 🏭 I'll book demos for inventory, production and accounts, and prepare a proposal for 150 users across 3 plants with an implementation plan. I'll keep all stakeholders aligned here through evaluation and go-live.

FAQ