Overview

Eye hospitals handle check-ups, diagnostics and surgeries like cataract and LASIK. Gaptix books eye exams and surgery consultations, shares pre-op guidance and reports, and manages follow-ups on WhatsApp — increasing bookings, improving surgery conversion and keeping patients informed.

Use Cases

WhatsApp use cases for Eye Hospitals

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Eye exam booking

Book routine and specialist eye check-ups.

Surgery consultation

Schedule cataract, LASIK and other consults.

Pre & post-op guidance

Send pre-op prep and recovery instructions.

Reports & prescriptions

Share eye reports and spectacle prescriptions.

Cost & insurance

Share surgery costs and insurance help.

Reminders

Remind for exams, surgery and follow-ups.

Optical upsell

Promote glasses, lenses and eyewear.

Reviews & referrals

Collect reviews and referrals.

The Platform

Everything Gaptix gives your Eye Hospitals business

One platform to run marketing, sales and support for eye hospitals on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a eye hospitals customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I want to know about LASIK — am I eligible and what's the cost?

Great question! LASIK suitability is confirmed with an eye evaluation (₹1,000, adjustable against surgery). LASIK starts at ₹35,000/eye. Shall I book your evaluation?

Yes, this Saturday.

Booked 👁️ Saturday 11am for LASIK evaluation. Please avoid contact lenses 48h before and bring current glasses. I'll send prep details and directions.

FAQ