Overview

Food manufacturers supply distributors, retailers and HORECA buyers. Gaptix captures B2B enquiries, shares catalogues and pricing, routes orders and manages distribution on WhatsApp — speeding B2B ordering, onboarding distributors and keeping trade buyers supplied reliably.

Use Cases

WhatsApp use cases for Food Manufacturers

Every step from discovery to repeat purchase — automated on the channel your customers check most.

B2B enquiry

Capture product, quantity and buyer type.

Catalogue & pricing

Share catalogues, specs and trade pricing.

Order routing

Route bulk and trade orders to sales.

Distributor onboarding

Onboard distributors and stockists.

Availability & dispatch

Share stock and dispatch status.

Compliance & docs

Share FSSAI, COA and invoices.

Private label

Handle private-label and custom enquiries.

Reorders & contracts

Handle reorders and supply contracts.

The Platform

Everything Gaptix gives your Food Manufacturers business

One platform to run marketing, sales and support for food manufacturers on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a food manufacturers customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We're a distributor wanting to stock your snack range.

Welcome! I'll share our snack catalogue with trade pricing and MOQs. Could you share your area and GST/FSSAI for onboarding? I'll set you up as an authorised distributor.

Sharing details now.

Received 🏭 I'll onboard you and share the trade price list and order process. You can place orders here, track dispatch and reorder easily. I'll also share COA and compliance docs with each order.

FAQ