Overview

Handicraft sellers offer unique, story-rich products. Gaptix helps share artisan stories, manage made-to-order pieces, and reach buyers globally on WhatsApp — preserving craft while growing sales.

Use Cases

WhatsApp use cases for Handicrafts

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Artisan stories

Share the maker and craft behind each piece.

Made-to-order

Manage custom, handmade orders.

Product discovery

Find pieces by craft, region, occasion.

Global shipping

Answer shipping and customs queries.

Gifting & wrapping

Offer gifting for unique pieces.

Collections & drops

Promote new artisan collections.

Care & authenticity

Share care and authenticity info.

Wholesale & bulk

Handle bulk and export orders.

The Platform

Everything Gaptix gives your Handicrafts business

One platform to run marketing, sales and support for handicrafts on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a handicrafts customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Is this pottery handmade? Can I gift it abroad?

Yes — hand-thrown by artisans in Jaipur. We ship worldwide. Want it gift-wrapped with the artisan card?

Yes, ship to London.

Wonderful 🎨 ₹1,899 + shipping to London (7-10 days). Gift-wrapped with the maker's story card!

FAQ