Overview

Industrial chemical producers supply manufacturing and process industries at volume. Gaptix captures enquiries, shares specs and safety data, routes RFQs and manages bulk contracts on WhatsApp — speeding B2B quoting, sharing compliance documents and keeping process industries supplied reliably and safely.

Use Cases

WhatsApp use cases for Industrial Chemicals

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Product enquiry

Capture chemical, grade, purity and volume.

Spec & SDS sharing

Share specs, SDS and compliance docs.

RFQ & quotation

Route RFQs for pricing and lead time.

Bulk & contract orders

Handle bulk pricing and supply contracts.

Sample & COA

Provide samples and certificates of analysis.

Hazmat logistics

Coordinate compliant hazmat logistics.

Order tracking

Share dispatch and delivery status.

Reorders & contracts

Handle reorders and long-term contracts.

The Platform

Everything Gaptix gives your Industrial Chemicals business

One platform to run marketing, sales and support for industrial chemicals on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a industrial chemicals customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We need 10 MT/month of a process chemical on annual contract.

We can support annual contracts. Could you confirm the exact chemical, grade and purity? I'll share SDS and COA and route it for annual contract pricing with logistics.

Confirmed. Send SDS and terms.

Sharing SDS and COA 🧪 I'll route your 10 MT/month requirement for annual contract pricing and arrange compliant logistics. Once agreed, I'll set up scheduled dispatch and track every delivery.

FAQ