Overview

Infrastructure companies pursue large public and private projects requiring coordination and reporting. Gaptix captures enquiries, shares credentials, coordinates stakeholders and shares project updates on WhatsApp — supporting bids, easing stakeholder coordination and keeping clients aligned across complex infrastructure builds.

Use Cases

WhatsApp use cases for Infrastructure Companies

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Project enquiry capture

Capture project scope, site and requirements.

Portfolio & credentials

Share portfolio, certifications and past projects.

Site visit & consultation

Book site visits and consultations.

Quotation & proposal

Route RFQs and share quotes and proposals.

Client onboarding

Onboard clients and collect drawings/documents.

Project updates

Share milestone and progress updates.

Payments & milestones

Handle milestone payments and invoices.

Support & handover

Handle snags, warranty and handover.

The Platform

Everything Gaptix gives your Infrastructure Companies business

One platform to run marketing, sales and support for infrastructure companies on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a infrastructure companies customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We have a large infrastructure project and are inviting bids.

We'd be glad to bid. Could you share the project scope, location and bid timeline? I'll share our credentials and relevant projects, and route it to our projects team to prepare a proposal.

Sharing the tender details.

Thank you 🌉 I'll share our credentials and route your tender to our projects team for a proposal within the timeline. I'll coordinate any site visits and keep all stakeholders updated here through evaluation and, if awarded, delivery.

FAQ