Overview

EPC companies deliver turnkey engineering, procurement and construction projects. Gaptix captures enquiries, shares capabilities, coordinates stakeholders and shares project updates on WhatsApp — supporting bids, easing multi-party coordination and keeping clients aligned across complex, turnkey EPC delivery.

Use Cases

WhatsApp use cases for EPC Companies

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Project enquiry capture

Capture project scope, site and requirements.

Portfolio & credentials

Share portfolio, certifications and past projects.

Site visit & consultation

Book site visits and consultations.

Quotation & proposal

Route RFQs and share quotes and proposals.

Client onboarding

Onboard clients and collect drawings/documents.

Project updates

Share milestone and progress updates.

Payments & milestones

Handle milestone payments and invoices.

Support & handover

Handle snags, warranty and handover.

The Platform

Everything Gaptix gives your EPC Companies business

One platform to run marketing, sales and support for epc companies on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a epc companies customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

We're looking for an EPC partner for a solar power plant.

We deliver turnkey EPC for solar plants. Could you share the capacity, site location and timeline? I'll share our EPC credentials and route it to our team to prepare a proposal with cost and schedule.

20 MW, site details shared.

Excellent 🏭 I'll share our solar EPC projects and route your 20 MW requirement for a turnkey proposal. Our team will coordinate engineering, procurement and construction. I'll keep you updated on milestones through to commissioning here.

FAQ