Overview

Legal service providers handle client enquiries, intake and matter communication. Gaptix captures enquiries, qualifies matters, books consultations and shares updates on WhatsApp — winning more clients, easing intake and keeping clients informed, while confidential advice and documents stay in secure, compliant channels.

Use Cases

WhatsApp use cases for Legal Services

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Enquiry & matter capture

Capture the legal matter and urgency.

Practice & credentials

Share practice areas and credentials.

Consultation booking

Book legal consultations.

Fee & engagement

Share fee structures and engagement terms.

Client intake & KYC

Guide intake and document collection.

Matter updates

Share matter status and next steps.

Appointment reminders

Remind for hearings and meetings.

Referrals & retention

Drive referrals and retention.

The Platform

Everything Gaptix gives your Legal Services business

One platform to run marketing, sales and support for legal services on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a legal services customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I need help with a rental agreement dispute.

I can help connect you with the right lawyer. Could you briefly share the nature of the dispute and your location? I'll book a consultation and share our fee structure — details stay confidential.

Landlord withholding deposit.

Understood. I'll book a consultation with a property-law specialist and share the document checklist and fees. Confidential advice and documents are handled in our secure channel. I'll remind you before the consultation.

FAQ