Overview

Medical tourism involves patients travelling for treatment who need trusted guidance across medical and travel logistics. Gaptix handles enquiries, shares treatment and cost estimates, coordinates opinions, appointments and travel on WhatsApp — building trust and converting patients while easing a stressful journey.

Use Cases

WhatsApp use cases for Medical Tourism

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Enquiry & case capture

Capture condition, reports and treatment needs.

Treatment & cost estimates

Share hospital options, procedures and estimates.

Doctor opinions

Coordinate second opinions and consultations.

Appointment scheduling

Book consultations and procedure dates.

Travel & visa coordination

Arrange visa letters, travel and stay.

Language & local support

Provide interpreters and local assistance.

Payments & documents

Share invoices and manage documents securely.

Aftercare & follow-up

Coordinate recovery, follow-ups and reviews.

The Platform

Everything Gaptix gives your Medical Tourism business

One platform to run marketing, sales and support for medical tourism on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a medical tourism customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

My father needs a knee replacement — what are the options and cost?

I'm sorry to hear that. Knee replacement here starts around ₹2.4L including hospital stay. Could you share his reports so a specialist can review and give an exact estimate?

Sending the reports now.

Received 🩺 Our orthopaedic specialist will review and I'll share a treatment plan, cost and dates. I can also arrange the visa letter, travel and an interpreter. We'll be with you throughout.

FAQ