Overview

Resorts sell stays plus activities, dining and packages. Gaptix showcases the full experience on WhatsApp — availability, packages, activities and events — books guests directly, coordinates their stay and upsells add-ons, turning enquiries into high-value, memorable holidays.

Use Cases

WhatsApp use cases for Resorts

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Package & availability

Share stay packages, activities and live availability.

Experience discovery

Send photos and videos of rooms, dining and activities.

Direct booking

Book packages and collect deposits commission-free.

Activity scheduling

Book spa, water sports, tours and dining slots.

Pre-arrival planning

Plan transfers, celebrations and special requests.

In-stay concierge

Handle requests and recommendations during the stay.

Upsell & events

Promote weddings, retreats and seasonal offers.

Reviews & loyalty

Collect reviews and re-engage past guests.

The Platform

Everything Gaptix gives your Resorts business

One platform to run marketing, sales and support for resorts on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a resorts customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

Do you have a couples package for our anniversary next month?

Congratulations! Our Romance Package (2 nights, candlelight dinner, spa) is ₹24,999. Want dates and a look at the villa options?

Yes, for the 18th-20th.

Available 🌴 I'll hold it and can arrange a room decoration and a private sunset dinner. Shall I confirm with a deposit link?

FAQ