Overview

Mobile retail moves fast with new models, plans and accessories. Gaptix helps sell devices, bundle accessories, handle exchanges and support customers on WhatsApp — with instant answers and checkout.

Use Cases

WhatsApp use cases for Mobile & Accessories

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Device discovery

Recommend phones by budget and needs.

Accessory bundles

Upsell cases, chargers and earbuds.

Exchange & buyback

Value and process old-phone exchanges.

EMI & offers

Offer EMI, bank offers and cashback.

Plan & recharge

Handle plans, recharges and SIM queries.

Warranty & protection

Sell and manage protection plans.

Stock & pre-order

Take pre-orders for new launches.

Repair support

Book screen and battery repairs.

The Platform

Everything Gaptix gives your Mobile & Accessories business

One platform to run marketing, sales and support for mobile & accessories on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a mobile & accessories customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

New model available? Exchange my old phone?

Yes! The X20 is in stock. Your model fetches up to ₹9,000 exchange. Want a quick valuation?

Yes please.

Valuation ₹8,400 ✅ Net price ₹31,599 with No-Cost EMI. Add a case + charger bundle for ₹999? 📱

FAQ