Overview

Hypermarkets carry tens of thousands of SKUs across groceries, electronics and apparel. Gaptix makes that vast range navigable on WhatsApp with AI-guided discovery, department-wise offers, bulk ordering and delivery coordination.

Use Cases

WhatsApp use cases for Hypermarkets

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Department-wise discovery

Guide shoppers to groceries, electronics, home and more.

Bulk & family ordering

Support large baskets and bulk buys with ease.

Mega-sale broadcasts

Promote weekend and festival mega-sales to segments.

In-store navigation help

Answer aisle, availability and price questions.

Delivery & pickup

Offer home delivery or in-store pickup scheduling.

Price-match & offers

Share ongoing offers, combos and clearance deals.

Loyalty & memberships

Manage points, tiers and member-only pricing.

Post-sale support

Handle returns, warranties and service requests.

The Platform

Everything Gaptix gives your Hypermarkets business

One platform to run marketing, sales and support for hypermarkets on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a hypermarkets customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

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