Overview

NGOs rely on donations, volunteers and community engagement to drive their mission. Gaptix handles donations, volunteer sign-ups, updates and campaigns on WhatsApp — growing donations, mobilising volunteers and keeping supporters engaged with impact stories, while sensitive payments stay in secure channels.

Use Cases

WhatsApp use cases for NGOs

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Donation guidance

Guide donations via secure channels.

Volunteer sign-up

Onboard and coordinate volunteers.

Campaigns & appeals

Run campaigns and fundraising appeals.

Impact updates

Share impact stories and reports.

Event & drive coordination

Coordinate events and drives.

Beneficiary support

Handle beneficiary queries.

Membership & recurring giving

Set up recurring giving.

Feedback & retention

Collect feedback and retain supporters.

The Platform

Everything Gaptix gives your NGOs business

One platform to run marketing, sales and support for ngos on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a ngos customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

I'd like to donate to your education program for children.

Thank you so much! 💚 ₹1,000 educates a child for a month, ₹5,000 for a term. Your donation goes directly to school kits, meals and tuition. I'll take you to secure giving — would you like a one-time or monthly donation?

Monthly ₹1,000.

Wonderful 🙏 I'll set up your ₹1,000 monthly giving via our secure channel. You'll get a receipt and, each month, updates and photos of the children you're helping. Thank you for changing lives — you're now part of our family!

FAQ

NGOs on WhatsApp — questions answered

Can it grow donations?

Yes, it guides one-time and recurring giving via secure channels and runs appeals.

Does it mobilise volunteers?

Yes, it onboards and coordinates volunteers and events in chat.

Can it retain supporters?

Yes, it shares impact stories and reports to keep donors engaged.

Ready to grow your NGOs business on WhatsApp?

Launch AI-powered selling, automation and support with Gaptix — no code required.

Book a demo

Claim Your Free Onboarding

NGOs on WhatsApp