Overview

OTT platforms acquire subscribers and battle churn. Gaptix drives sign-ups, recovers drop-offs, shares content updates and handles support on WhatsApp — increasing subscriptions, boosting engagement and reducing churn, while payments and account logins stay in the secure app.

Use Cases

WhatsApp use cases for OTT Platforms

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Sign-up & plans

Share plans and guide sign-up.

Drop-off recovery

Re-engage users who didn't subscribe.

Content updates

Share new releases and recommendations.

Engagement nudges

Nudge viewing and watchlists.

Renewal reminders

Remind before subscription expiry.

Support & FAQs

Resolve streaming and account queries.

Offers & bundles

Share offers and bundle deals.

Feedback & churn save

Collect feedback and save subscribers.

The Platform

Everything Gaptix gives your OTT Platforms business

One platform to run marketing, sales and support for ott platforms on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a ott platforms customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

My subscription is expiring — what are my renewal options?

Thanks for being with us! Your plan renews at ₹499/month, or save with annual at ₹4,499 (2 months free). New this month: 5 originals you'll love. Want to renew or upgrade?

Annual please.

Great choice 📺 I'll take you to secure renewal for the annual plan (2 months free). Payment and login stay in the app. Once done, I'll share the new originals and add them to your watchlist. Happy streaming!

FAQ