Overview

Gaming companies acquire players and drive engagement and in-game spending. Gaptix drives sign-ups, shares updates and events, re-engages lapsed players and handles support on WhatsApp — growing the player base, boosting retention and in-game purchases, while payments and logins stay in the secure game or store.

Use Cases

WhatsApp use cases for Gaming

Every step from discovery to repeat purchase — automated on the channel your customers check most.

Player acquisition

Drive sign-ups and downloads.

Onboarding

Guide new players to first success.

Events & updates

Share events, tournaments and updates.

Re-engagement

Win back lapsed players.

In-game offers

Share offers and passes (secure purchase).

Community

Build community and share content.

Support & FAQs

Resolve game and account queries.

Feedback

Collect feedback to improve.

The Platform

Everything Gaptix gives your Gaming business

One platform to run marketing, sales and support for gaming on WhatsApp.

AI Agents

Trained on your catalogue and policies to answer, recommend and sell 24/7.

WhatsApp Catalogue

Showcase products with images, prices and variants right inside chat.

Broadcasts & Campaigns

Segment customers and send offers, launches and reminders that get seen.

Shared Team Inbox

Your team and AI collaborate on one inbox with full context.

Payments & Checkout

Accept UPI, cards, netbanking, EMI and COD with secure links.

CRM & Leads

Capture, tag and nurture every customer automatically.

Chatbot Flows

Design multi-step journeys with conditions, delays and actions.

Analytics

Track opens, replies, conversions and revenue by campaign.

In Action

See it in a real conversation

This is how a gaming customer goes from question to checkout — automatically, in seconds.

10xhigher open rates than email

24/7instant AI responses

3xfaster response & resolution

↑more conversions & repeat orders

Gaptix AI online

When does the new season start and are there any rewards?

The new season drops Friday! 🎮 There's a free reward track plus a premium pass with exclusive skins. Want a reminder when it goes live, and a preview of the rewards?

Yes, remind me and show rewards.

Done 🕹️ Reminder set for Friday, and here's a preview of the season rewards. The premium pass is available via secure in-app purchase. See you in the new season — big drops incoming!

FAQ